Terms of Use

Last updated: October 6, 2026

1. Acceptance of Terms

By accessing or using VendScout (the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use the Service.

2. Description of Service

VendScout provides field prospecting, route management, GPS tracking, flyer generation, and CRM synchronization tools for vending machine sales teams. The Service is offered in Starter, Pro, and Team subscription tiers.

3. Account Registration

You must provide accurate information when registering. You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms.
  • Upload or import data you do not have the right to use.
  • Attempt to access another user's data or disrupt the Service.
  • Use the leave-behind QR or callback features to spam or harass recipients.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Resell or sublicense access to the Service without our permission.

5. Subscriptions and Billing

Paid subscriptions are billed monthly through Stripe. You authorize us to charge the subscription fee to your payment method. You may cancel at any time; cancellation takes effect at the end of the current billing period. Fees are non-refundable except as required by law.

6. Your Data

You retain ownership of all data you upload to the Service. You are responsible for ensuring you have the right to store and process prospect location data, including compliance with applicable privacy laws. You may export or delete your data at any time.

7. Intellectual Property

The Service, including its design, software, and branding, is owned by VendScout. Flyer templates and generated content are licensed to you for use in your sales activities. Generated AI copy is provided for your review and approval before use.

8. Disclaimers

The Service is provided "as is" without warranties of any kind. We do not guarantee that prospect data, revenue estimates, or equipment recommendations will be accurate or complete. GPS tracking and CRM sync functionality may experience interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, VendScout shall not be liable for indirect, incidental, or consequential damages, or for loss of profits, data, or business opportunities arising from your use of the Service. Our total liability shall not exceed the amount you paid in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold VendScout harmless from claims arising from your use of the Service, your data, or your violation of these Terms.

11. Termination

We may suspend or terminate your account for violation of these Terms. You may close your account at any time. Upon termination, your data will be deleted within 30 days unless retention is legally required.

12. Governing Law

These Terms are governed by the laws of the United States without regard to conflict of law principles.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, please contact us through the Support option in the app.

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